Privacy Policy – SMS Communications

Fortress Fence
Effective Date: April 20, 2026

Public Access

This Privacy Policy for SMS Communications is publicly accessible on Fortress Fence website and is available to all customers and visitors.

Information We Collect

Fortress Fence may collect personal information such as your name, address, email address, and mobile phone number when you voluntarily provide it through our website, service agreements, phone calls, or other customer interactions.

How We Use Your Information

We use collected information to:

• Schedule and perform fencing services
• Send service notifications
• Provide appointment reminders
• Communicate updates related to your services

Information Sharing and Data Usage

Fortress Fence does not sell, rent, trade, or share personal information with third parties for marketing or promotional purposes.

Mobile information, including text messaging originator opt-in data and consent, will not be shared with any third parties or affiliates for marketing purposes.

We may share limited information with trusted service providers who assist in operating our business, including:

• Customer management systems
• Billing and payment processors
• Service scheduling platforms
• SMS delivery platforms

These providers are contractually required to safeguard your information and may only use it to provide services on our behalf.

SMS Messaging Program

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Fortress Fence for purposes including:

• Service appointment reminders
• Service notifications
• Scheduling updates
• Account-related communications

Message Frequency

Message frequency may vary based on your service activity and interactions with us. Customers may receive:

• Up to 3 messages per scheduled service
• Delivery or service notifications as needed
• Additional account-related messages when necessary

Opt-in and Opt-out

Customers may opt in to receive SMS communications through website forms, service agreements, or verbal consent.

You may opt out at any time by replying with the following commands:

• START – Opt in to receive messages
• STOP or CANCEL – Opt out of future messages
• HELP – Receive assistance

After sending STOP or CANCEL, you will receive confirmation of your opt-out and will no longer receive SMS messages unless you opt back in.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Charges are billed and payable to your mobile service provider.

Contact Information

If you have questions about this policy or SMS communications, please contact:

Fortress Fence

Phone: (605) 370-7955
Website: https://fortressfencesf.com/